Visit from Norman Lewis

Fellow speaker from the Enterpise 2.0 conference in Varese Italy http://enterprise2forum.it/cms/pages/home-en.php?lang=EN Norman Lewis, was in Australia for his nephew's wedding, called in yesterday morning with his wife Sheila. As well as a social visit he and Sheila were interested in how we could apply SNA to a local government opportunity. Norman and Sheila live in the UK and were talking about how local councils get graded now and the ones who are graded as excellent are given permission to sell their services outside their own organisations. The application we started to focus on was the complex social network that exists between government agencies and their NGO partners, especially in the social services space. I had applied some value network analysis to an aged care application a number of years ago and discovered just how important the personal relationships were. Would a service around stakeholder engagement in local council be valued? I expect the answer is yes. What would such a service look like? I expect it would look like a consulting service supported by a suite of tools and techniques like Optimice's partnership scorecard http://www.partnershipscorecard.com/ and some ONA stakeholder assessment tools, but packaged as a local council offering, including all the contextual material to make it attractive to other councils. We could include all sorts of benchmarking performance data etc..

Any takers?