Saturday, November 22, 2008

Lean manufacturing boards

I'm currently up in the Pilbara area of Western Australia working with a mining company on some netwrk analysis and partnership scorecard projects. I had the opportunity to sit in on some "Lean Board" meetings where staff gather at the begining of the day to review their Lean KPIs. While I haven't been a great fan of Lean when it comes to Services I did see a very positive thing happening ... the process forced people to meet and share performance information. The meetings were time boxed to 15 to 20 minutes (they even painted the quarter on the clock to make sure!).

I noted that Lean provides much diagnostic information. Actions however are left to a nominated accountable staff member. Mechanisms for helping actions be taken were a little light on, copmpared to the diagnostics. I can see the perfect fit now for our Partnership Scorecard and Lean under the 'teamwork' principles part of the Lean board.

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